Privacy Policy

At UrbanHomeAnswers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and enroll in our apartment solutions course.

1. Information We Collect

1.1 Personal Information

When you register for our effective apartment solutions course, we may collect the following personal information:

• Full name and contact details (email address, phone number)
• Residential address and postal code
• Payment and billing information
• Course preferences and interests
• Communication history with our team

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

UrbanHomeAnswers uses the collected information for the following purposes:

1. Course Administration: To process your application, manage your enrollment, and deliver course materials and updates
2. Communication: To send you important notifications about application deadlines, course schedules, and relevant updates
3. Payment Processing: To process tuition payments and maintain financial records
4. Website Improvement: To analyze user behavior and enhance our website functionality and user experience
5. Marketing: To send promotional materials about future courses and services (with your consent)
6. Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, and delivering our courses
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Protection of Rights: To protect the rights, property, or safety of UrbanHomeAnswers, our users, or others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, commonly used format

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, but disabling cookies may limit certain website functionalities.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

UrbanHomeAnswers reserves the right to update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.